Crime and Justice News4 hours ago2 min911 Outages Have Hit Eight States, Federal Funding Help WaylaidJust after lunchtime on June 18, Massachusetts’ leaders discovered that the statewide 911 system was down. A scramble to handle the...
Crime and Justice NewsJun 192 min911 Massachusetts Call Center Outage Wreaks HavocThe abrupt failure of Massachusetts’ 911 system on Tuesday was a stark example of the disastrous consequences that can occur when an...
Crime and Justice NewsApr 192 min911 Outage Across Multiple States Highlights System VulnerabilityWednesday's significant 911 outage underscored the pressing demand for enhanced modernization and regulation of the emergency system,...
Crime and Justice NewsApr 82 minUnderstaffed 911 Centers Struggle Amid Increasing Job DemandsFor decades, 911 call takers have had three main options: send emergency medical responders, firefighters or police. A fourth option is...